Red Fox Botanicals Privacy Policy

Who We Are:

Red Fox Botanicals
Our website address is: https://redfoxbotanicals.com
Physical Address:
8575 Lory Road
Black Creek,
BC Canada
V9J 1B8

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT:

Information You Voluntarily Submit to our Website: We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to our Website by leaving a comment, subscribing to a newsletter or submitting a contact form. In addition, you are able to create a user profile, which allows you to create a username and password. We will store the username, but your password will not be visible in our records.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Automatically-Collected Information: We automatically collect certain information about you and the device with which you access our Website. For example, when you visit our Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed and the dates/times when you accessed our Website. We may also collect information about actions you take when using our Website such as links clicked.

MEDIA:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

COOKIES:

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows our Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.

The Red Fox Botanicals Website uses software to manage all third-party advertising on our Website. This software serves content and advertisements when you visit our Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on our Website. The cookie may collect information relating to your use of our Website, information about your device such as the device’s IP address and browser type, demographic data and, if you arrived at our Website via a link from a third-party site, the URL of the linking page.

First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on our Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at All About Cookies.

The Red Fox Botanicals Website may collect IP addresses and location information to serve personalized ads and pass it to our advertising software. If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit http://www.networkadvertising.org/managing/opt_out.asp. You may also visit https://optout.aboutads.info/?c=2&lang=EN and https://optout.networkadvertising.org/?c=1 to learn more information about interest-based advertising. You may download the AppChoices app at https://youradchoices.com/appchoices to opt out in connection with mobile apps, or use the platform controls on your mobile device to opt out.

Retargeting Ads

From time to time, our Website may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website.

Facebook: Opt-out of Facebook remarketing here

Google: Opt-out of Google remarketing here

Without cookies you may not be able to take full advantage of the Red Fox Botanicals Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site.

EMBEDDED CONTENT FROM OTHER WEBSITES:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Ecommerce:

We collect information about you during the checkout process on our store.

What we collect and store while you shop

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.

We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access:

Members of our team have access to the information you provide us.
For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others:

We share information with third parties who help us provide our orders and store services to you; for example —

Payments:

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal and Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.
Please see the Stripe Privacy Policy for more details.

WHO WE SHARE YOUR DATA WITH:

If you request a password reset, your IP address will be included in the reset email.
We also share your data with our payment processors discussed above.

HOW LONG WE RETAIN YOUR DATA:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may contact us at our contact form to amend or update your personal information.

You may opt-out of future email communications by following the unsubscribe links in our emails.

WHERE YOUR DATA IS SENT:

Visitor comments may be checked through an automated spam detection service.

SENSITIVE PERSONAL INFORMATION:

At no time should you submit sensitive personal information to our Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

CHILDREN’S INFORMATION:

The Red Fox Botanicals Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that our Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately via our contact form and we will use our best efforts to promptly remove such information from our records.

CONTACT INFORMATION:

At any time, please contact us via our contact form for questions related to this Privacy Policy.

Last updated: September 21, 2022

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